Staff Product Designer · AI-Native Enterprise Experiences
Trained as an architect.Now designing AI systemsfor how people actually work.
San Mateo County, CA
10+ years crafting digital experiences at ServiceNow, Google, PayPal, and JPMorgan Chase. I design AI-native products that serve millions of enterprise users.
About
Designing for people,
at scale.
I'm a Staff Product Designer with over a decade of experience crafting digital experiences for some of the world's most impactful companies, including ServiceNow, Google, PayPal, and JPMorgan Chase.
Currently at ServiceNow, I lead design for AI-native employee experiences, shipping products that serve millions of enterprise users worldwide. My work has directly contributed to ServiceNow's Employee Workflows business, representing ~$3B of the company's $11B total revenue.
I hold a Master's in Human Centered Design & Engineering from the University of Washington, where my passion for understanding the voice of users became foundational to my practice.
10+
Years Experience
5
Companies
MS
HCDE, UW
Education
MS, Human Centered Design & Engineering
University of Washington · 2011–2013
M.Arch, Digital Architecture
Anna University, India · 2004–2006
Outside of Work
Beyond the screen
I trained in Carnatic vocals at Spardha School of Music, completing the Foundation level in November 2023. Carnatic music has a precision and structure to it that appeals to the same part of me that designs systems. Everything connects, everything has a reason.
I also mentor designers on ADPList: career pivots, portfolio reviews, navigating large tech companies. Hit 1000 mentorship minutes in January 2024.
Work
Selected
projects.
Recommendations
What colleagues say
With very little information and onboarding, Anu is able to jump right into a project. If she doesn't have the answer, she'll find it. She's sharp, resourceful, and extremely easy to work with.
Suja Raju
Design Lead, Google
Anu was the primary designer for a complex flow to support a new form of payment in some of Google's mobile apps. With very little instruction, Anu was able to map out the various cases of the flow in a thorough and thoughtful way.
Zak Stern
Product Manager, Google
Flexible. Fast. Resourceful. Delightful! While working with Anu at PayPal, I watched her continually strive to improve the user experience, while interacting professionally and gracefully to meet the demands of a challenging project.
Kathryn Klein
Creative Director, After Midnight Inc.
It has been a pleasure having Anuradha on my UX team. Never have I met someone so determined to out-do herself on every project she works on. Not only is she a fantastic UX designer but also an incredible team player.
Steven Lee
Vice President, JPMorgan Chase
Anu jumped right into several complex projects that were struggling to find a balance between design, engineering, content, and product. Taking the initiative to find some organization within these projects was exactly what was needed.
Brandon Tineo
Senior Software Engineer, PayPal
I would recommend Anu for any position looking for a creative, meticulous UX Designer. Not only does she have a delightful personality that meshes with various types of work styles, but she also works tirelessly to deliver thoughtful, polished design work.
Jacquelyn Jaech
Co-Founder & CMO, Snupi Technologies
Experience
A decade of
crafting experiences.
Staff Product Designer
Unified Employee Experience
ServiceNow
- Leading AI-native employee experiences; shipped Employee Works conversational chat
- Leading design for Move Works integration
- Partnered with Now Assist team on conversational AI experiences
Staff Product Designer
Workplace Service Delivery
ServiceNow
- First designer on WSD; scaled to mature enterprise platform contributing ~$3B revenue
- Led Map Studio (49% customer installation) and Reservation Management (31% active usage)
- Supported $100K–$750K ACV enterprise deals
Senior UX Designer
Filter (Consulting for Google)
- Consumer payment platform for YouTube and Google Play (Japan eMoney/Felica)
Senior Associate, UX Designer
Cognizant (PayPal)
- PayPal Partner servicing portal with real-time merchant insights
UX Designer
JPMorgan Chase
- Responsive redesign of Chase Personal Banking payments
- Next-gen payment concepts for Chase Mobile
Skills
Expertise &
capabilities.
Design
Research
Tools
Platforms
Contact
Let's work
together.
Let's talk about what you're building.